To exercise your right to cancel, please notify us within the 30-day cancellation period by email or in writing. Include the following details:

• Your Name
• Your Address
• Order Number

📧 Email: support@aurelielondon.co.uk

Returning the Goods

• Items must be unused, undamaged, and in their original packaging.
• Returns must be made within 30 days of receiving the goods.
  
• Return shipping costs are the responsibility of the customer, unless the item was faulty or damaged upon arrival.

Refund Process

• Once we receive and inspect the returned goods, we will issue a full refund.
• Refunds will be processed within 10 business days to the original payment method.

Thank you for your understanding and for choosing aurelielondon!